Bengal Beat Privacy Policy

Welcome to the Bengal Beat Privacy Policy. Bengal Beat ("we", "us", "our") is committed to protecting the personal data of every player who uses our platform at bengal-beat.org. This Privacy Policy explains what personal data we collect, how we collect it, why we use it, who we share it with, and what rights you have over your own information.

This policy applies to all users of the Bengal Beat website, mobile application, and any related services. By registering an account or continuing to use the Bengal Beat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and Bengal Beat.

Bengal Beat collects personal data that is necessary to provide you with a safe, fair, and personalised gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly necessary for responsible gaming purposes — for example, if you voluntarily disclose a gambling-related health concern when requesting self-exclusion.

Bengal Beat collects personal data through several channels:

• Direct interactions: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Bengal Beat platform, including through cookies, server logs, and similar tracking technologies.
• Third-party sources: Data received from payment processors, identity verification providers, fraud prevention services, and analytics partners — all of whom are bound by strict data protection obligations.

Bengal Beat uses your personal data for the following purposes, each of which has a lawful basis under applicable data protection law:

• Account management: To create and maintain your Bengal Beat account, verify your identity, and manage your profile settings.
• Payment processing: To process deposits and withdrawals securely through your chosen payment method, and to maintain accurate financial records.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and other applicable laws.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, and other security threats.
• Responsible gaming: To monitor gaming patterns, identify players who may be at risk, and apply responsible gaming tools where appropriate.
• Platform improvement: To analyse how players use Bengal Beat and to improve the performance, features, and overall experience of the platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your consent or where we have a legitimate interest in doing so. You can opt out at any time.

Bengal Beat will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Bengal Beat does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: To facilitate deposits and withdrawals through your chosen payment method (e.g. bKash, Nagad, Rocket, bank transfer).
• Identity verification providers: To verify your age and identity as required by our KYC obligations.
• Fraud prevention services: To detect and prevent fraudulent activity on the platform.
• IT and hosting providers: To maintain the technical infrastructure that powers the Bengal Beat platform.
• Regulatory and legal authorities: Where we are required by law to disclose personal data to a government body, regulator, or law enforcement agency.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of Bengal Beat's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Bengal Beat uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, remember your preferences, and analyse how the platform is used. A cookie is a small text file stored on your device when you visit a website.

The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly. These cannot be disabled without affecting your ability to use Bengal Beat.
• Functional cookies: Remember your preferences and settings, such as your preferred language or display options.
• Analytics cookies: Help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Bengal Beat platform. For more information on how to manage cookies, refer to your browser's help documentation.

Bengal Beat takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• End-to-end encryption for all data transmitted between your device and the Bengal Beat platform.
• Encryption of personal data stored on our servers using AES-256 or equivalent standards.
• Strict access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication options for player accounts to add an extra layer of protection.
• Continuous monitoring for suspicious activity and potential security breaches.

Despite these measures, no online platform can guarantee absolute security. If you believe your Bengal Beat account has been compromised, please contact our support team immediately at [email protected] so we can take prompt action to protect your account.

Bengal Beat retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

When personal data is no longer required, Bengal Beat will securely delete or anonymise it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

As a Bengal Beat player, you have the following rights over your personal data. These rights are real and enforceable — not just words on a page. To exercise any of these rights, contact us at [email protected].

Bengal Beat will respond to all privacy rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights, unless a request is manifestly unfounded or excessive.

Bengal Beat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from a person under 18, we will immediately close the associated account, delete all personal data collected, and return any deposits made to the original payment method where possible.

If you are a parent or guardian and believe that your child has registered on Bengal Beat, please contact us immediately at [email protected] so we can take prompt action.

Bengal Beat primarily operates to serve players in Bangladesh. However, some of our service providers — including hosting infrastructure and identity verification partners — may process personal data in other countries. Where personal data is transferred outside Bangladesh, Bengal Beat ensures that appropriate safeguards are in place to protect your data to the same standard as described in this policy.

These safeguards may include contractual clauses that require the recipient to protect your data, or transfers to countries that have been assessed as providing an adequate level of data protection. If you would like more information about the specific safeguards in place for any particular transfer, please contact us at [email protected].

Bengal Beat may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify you directly — either by email to the address registered on your account, or through a prominent notice on the Bengal Beat platform — before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how Bengal Beat protects your data. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Bengal Beat handles your personal data, please get in touch with our team. We aim to respond to all privacy-related enquiries within 30 days.

Email: [email protected]
Support Hours: 24 hours a day, 7 days a week
Platform: bengal-beat.org

For questions about our gaming rules, please refer to our Terms and Conditions. For support with responsible gaming tools, visit our Responsible Gaming page.